Shipping Policy

At Miniatures by Cosmic Drops, we take great care in packing and delivering your little luxuries safely to your doorstep. 💕

1. Order Processing Time

All orders are processed within 2–3 business days after receiving your order confirmation.

Orders are not processed, shipped, or delivered on public holidays.

Once your order has been shipped, you will receive a notification with the relevant shipping details.

2. Shipping Rates & Delivery Estimates

Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Please note that delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

3. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation with tracking details via email or other contact information provided at the time of placing your order.

You can use the tracking information to follow your package’s journey. If your order appears to be significantly delayed, please contact us with your order number, and we will do our best to assist you.

4. Address Changes

Please ensure that your shipping address and contact details are correct at the time of placing your order.

5. Delayed or Lost Orders

We always do our best to make sure your order reaches you safely and on time. However, sometimes delivery delays can happen due to reasons that are outside our control, including:

• Delays from the courier or shipping company
• Incorrect or incomplete address details
• Bad weather or other unexpected events
• Public holidays or busy sale/festive periods

If your order is taking longer than expected, please don’t worry! 💕 In case your package is significantly delayed or cannot be located, please reach out to us and we’ll assist you in checking the status of your order.